From email to social media to traditional advertising, there are many ways to invite current and potential clients to engage with your business. However, your website is your most powerful tool when it comes to developing meaningful relationships and giving people a comprehensive view of your team, offerings, and ways in which you can help enhance their lives or solve problems.

GSS took these benefits into account as we recently designed and unveiled our new site. Our intention revolves around a renewed ability to connect with clients, to showcase our competitive edge, reflect the current state of our services, and introduce strategies involved in helping restauranteurs gain an advantage.

Based on my experience, I thought I’d share some ideas to consider regarding your restaurant's digital footprint.

Intention is Key

Along with awareness, business owners should consider what they want to convey through their website. Do you have a unique menu offering? A team of caring employees? High quality of service? Are you perfect for a lunch date or a family dinner after a sporting event?

As your business evolves, make sure your website is updated to mirror that progress and build credibility with your customers.

Reflecting Growth and Innovation

A redesigned or updated site will allow you to showcase new menu offerings, testimonials, or community involvement which highlight your restaurant's evolution.

For instance, GSS recently expanded our accounting and business intelligence services to include payroll. It's a move that communicates our commitment to staying ahead in the restaurant accounting sector and is now a significant part of our website.

Enhancing User Experience

User experience is equal to customer experience when it comes to technology. When someone visits your website, you want to ensure that their digital experience is as pleasant as the service they'll receive inside your restaurant.

Paying attention to technological upgrades and trends such as faster load times, more intuitive navigation, and better mobile responsiveness can give you the upper hand in retaining visitors and encouraging engagement. If you offer a mobile ordering app, you'll want to keep a close eye on that experience while also keeping your menu, hours, and other information up to date.

Boosting SEO and Visibility

HubSpot reminds us that search engines prioritize websites that offer fresh content and up-to-date information. You want potential customers to hang out as long as possible on the site because that will continue to inform search engines that you are worthy of a higher ranking.

By updating your website periodically, you can prioritize improving search engine optimization (SEO), a critical component of using the power of Google and other engines to drive traffic and boost sales.

Final Thoughts

GSS went into the web design process to create a seamless user experience, including streamlining navigation, enhancing content, and providing tools to drive business success.

However, as Harvard Business Review says, "Businesses can't improve operations without honest and substantive feedback."