“With GSS, we meet our franchisor requirements on time and with accuracy. The local CPA could not handle our volume. We are so happy to have made the change. GSS knows our business and our franchisor requirements.”
Multi-unit Firehouse Sub Owner
Case Study
The GSS FTE Model
GSS's FTE model measures an employee's total workload to find the ideal number of full-time staff. This innovative approach lets franchisors develop concepts, outsource services, and streamline operations. By adopting this model, franchises can enhance growth, manage costs, and optimize operations effectively.
Service
The Challenge
The FTE Model: A Tailored Approach
GSS's full-time equivalent (FTE) model measures an employee's total workload and can help to determine an organization's ideal number of full-time employees. This game-changing approach allows franchisors to continue to develop one or multiple concepts while taking steps to outsource services, streamline operations, and optimize growth. By modeling this approach, franchise businesses with over 20 locations can boost their bottom line by strategically managing their overhead through the retention of high-value analytical functions and the outsourcing of more transactional or routine tasks. For those with less than 20 locations, the model can get them savings now while on the road to growth by helping with accounts payable, bookkeeping, and other suitable services.
In 2023, a GSS client with over 600 locations took advantage of the power of FTE approach by offloading its transactional accounting to GSS. Based on the organization's need, GSS allocated 20 full-time employees to the brand's hundreds of locations. These employees are employed by GSS but take day-to-day direction from the client's management team. This partnership integrates the highly skilled client's managers with GSS's experienced restaurant accountants. This approach allows the client to focus their human capital investments on high value staff and takes advantage of GSS's experience in back-office restaurant staff. They no longer have to struggle with the attrition in the junior staff ranks, and most importantly the FTE model has put them on track to save over $300,000 annually.
The Solution
Significant Savings
A significant benefit of our FTE model is the time and money savings. The FTE model is virtually plug-and- play because of our restaurant industry and specialized systems expertise. Our involvement saves the organization time in recruiting, interviewing, hiring, and onboarding, and allows clients to focus those efforts on current and future management. The restaurant group gets the benefit of having its own specialized restaurant team, without the day-to-day drag of staffing and managing those employees.
Solves the Attrition
Problem: Full Control
Another advantage of our FTE model is its ability to solve the attrition problem. With a dedicated team from GSS handling their accounting needs, our clients can focus on their core business operations without worrying about staff turnover issues. In today's evolving workforce, that is a significant benefit for many clients who want to focus more on the business of their restaurants and less on the human resource needs associated with large organizations.
The GSS FTE model enables the client to retain full control of their reporting and data related to their business while relying on experts to guide their accounting and reporting needs. The model also gives the client process design and management control since the teams are integrated between dedicated GSS staff and the client's senior staff.
The Result
The Future is Here
Larger franchise groups now have a viable alternative to hiring and managing their own in-house accounting teams. The GSS FTE model offers a unique, effective, and proven solution for franchises. It provides significant cost savings, simplifies the hiring process, solves attrition issues, and gives our clients' expertise typically only accessible to large public, multinational corporations.
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“As we grew from 10 to 80 units, our reporting requirements grew in complexity and our volume became overwhelming to manage in-house, GSS was able to scale efficiently with us - matching the skill level needed in each step of growth.
- Multi-unit Taco Bell Ceo
“We selected GSS because of its exceptional scalability and its ability to support advanced reporting and analysis at an unbeatable cost.”
- Multi-unit Jimmy John’s Owner
“We started with GSS because we had 300% turnover in our CFO role. We had IRS audits and a default with our lender for reporting requirements. Within four months of working with GSS, these issues were resolved, and we got back to the business of running our restaurants. We feel protected working with GSS.”
- Multi-unit Fast Casual Chicken Restaurant Ceo
“GSS’s unique background in corporate accounting allowed us to build a shared services team with GSS’s team at the center led by our senior staff. This high-powered group provides corporate services used by our multiple entities managing over 400 restaurants. We could not find an operator with GSS’s depth of talent and cost efficiencies.”
- Multi-brand, Multi-unt Coo
“Working with GSS has been a great partnership. They keep us compliant with our franchisor and save us money.”
- Multi-unit Burger King Owner
“GSS’s take the guesswork out of the back office. They bring the best technology for restaurants and their first-rate staff are a pleasure to work with.”
- Multi-unit Qsr Operator
“GSS delivers a service we count on for running our restaurant business. They are accurate, prompt and always communication clearly.”
- Multi-unit Full-service Restaurant CFO
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